GOT A QUESTION?

If you have a question for our commercial exterminators that is not answered in the FAQ, please don't hesitate to contact us on
029 2099 0115 

or email

info@aderyn.co.uk.

 

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South Wales Pest Control Questions

Find the answer to common service and preventative pest control issues asked to our residential and commercial exterminators. 

 

What Service Areas do You Cover?

We are based in Caerphilly and our team covers the whole of South Wales. We serve Pembrokeshire, Carmarthenshire, Neath Port Talbot, Swansea, Bridgend, Vale of Glamorgan, Cardiff, Newport, Monmouthshire, Torfaen, Caerphilly, Rhondda Cynon Taf, Merthyr Tydfil, and Blaenau Gwent.

You can always give us a call if you need confirmation that we can serve your area.

 

What is Your Availability?

Our commercial exterminator services respond to standard enquiries between 8am and 5pm, and strive to reach you within 24 hours, given circumstances and distance. For commercial businesses, we also offer 24/7 availability, such as 24-hour rodent control.

If your problem is more urgent, we can respond quicker, just let us know! With this prompt response service, you can rest assured that, rain or shine, the problem will be dealt with as soon as possible.

 

Is Aderyn Qualified to Undertake Pest Control Wales?

All our technicians are qualified to a minimum standard dictated by the British Pest Control Association (BPCA) Level 2. We also undertake regular ongoing training through the BASIS PROMPT Professional Pest Controllers Register, a CPD scheme recommended by the BPCA.

 

Will Neighbours Know I Hired a Commercial Exterminator? How Discreet is the Service?

We know matters like cockroach pest control can be distressing, and your discretion is very important to us. Our technicians work in the background away from prying eyes and our vehicles are not liveried. Our pest control Bridgend vans blend easily with ones for deliveries or handymen.

Be sure to let us know of any discretion requirements you have and if there are any backdoors or out of the way parking we can use. This will help us access your building without advertising your issue.

 

I Think I Have a Pest, How do I Know for Sure?

Pests rarely hide in plain sight, and many are nocturnal, but there are ways to confirm their presence. Head down to our pest information database for tips on preventative pest control and detection of pests. We've detailed where they can commonly be found and a number of signs to watch out for.

Still need help? Give us a call and ask for a no-obligation survey. We also offer pest monitoring services to help you keep track of the population.

 

Do you Offer Humane Solutions?

We do offer humane trapping for various animal pests like birds. Furthermore, we provide preventative pest control solutions such as bird deterrents for roofs. Our work is always conducted in line with the animal welfare act, so you can be confident that any problematic animal will be handled fairly.

 

Do You Guarantee Your Service in Case the Problem Wasn't Resolved? 

Depending on the service you require and the pest type we are dealing with, we do offer guarantees. You should call and check with our South Wales pest control technicians beforehand for specific details.

We cannot offer blanket guarantees, as some pests breed rapidly and go through a discreet lifecycle before becoming an active pest. Disrupting this cycle is essential and may require repeat visits before the population goes into decline.

There may also be external factors like infestations in nearby properties or structural issues allowing for reinfestation. In these events, we can advise you on how to best secure your property.

 

Do You Have Public Liability or Professional Indemnity Insurance?

We have both. In the unlikely event that a mistake is made that causes injury or property damage, we have cover up to £3 million. Be sure to contact us if you were unhappy with a technician's performance or conduct, we take negligence complaints very seriously.


British Pest Control Association member for commercial exterminators ad pest control Wales.